You can register your Lifetime Service Agreement (LSA) eligible RIDGID tools two ways. 3-Year Limited Warranty. Free Parts. . There are numerous products in RIDGID product line and the warranty applicable to any particular product can vary due to the nature of the product, how it is used, the necessity and complexity of repair, etc.… For example, our Wet / Dry Vacs have a lifetime warranty; power tools have a 3-year limited warranty. All Ridgid power tools I own are now registered for the Ridgid LSA. Yes – Turn off and unplug the vac immediately. In the event that you have a problem with your RIDGID product due to a defect in materials or poor workmanship , we will attempt to remedy the problem in accordance with our printed warranty policy in a timely manner. Re-registration must occur within 90 days of replacement. Ouvrir une session pour enregistrer votre outil ou accéder à votre compte. 06-26-2006, 11:00 AM. RIDGID branded products are built with reliability, dependability and durability and are covered by a Full Lifetime Warranty against defects in materials or workmanship. RIDGID® SeeSnake® and SeekTech® diagnostics, inspection and underground locating tools are the industry standard for ruggedness, pushability and ease of use. No – If the vac and the switch are working, there is no problem with the vac. How do Local Laws relate to RIDGID's warranty? Join Date: Jun 2009; Posts: 889; Location: Windsor, Ont. To accept the RIDGID® Brand Lifetime Service Agreement, you must register your qualifying RIDGID® Brand Hand Held Power Tool, Stationary Power Tool or Pneumatic Tool within 90 days after purchase. Member. If you do not register your product, then you automatically get the 3-year limited warranty only. Vous n'avez pas de compte? Wet/Dry Vac Warranty. Damage or burnout of the RIDGID Wet/Dry Vac motor resulting from failure to clear a blockage occurring during the normal course of use. The Home Depot / Ridgid Power Tools Lifetime Warranty is a fu $%&#! Veteran Member. Where can I locate my closest Service Center. HOW WE USE COOKIES: We use cookies and similar technologies to improve our website, to personalize website content to you, and to deliver advertising messages and offers on content that are relevant to you. Understand and don’t want to see this message again? How do you register for the lifetime warranty. A Home Depot warranty can cover the cost of repairs or replacement. That's Free Batteries. Join Date: Dec 2002; Posts: 2853; Share Tweet #2. If you have an email on file, you will also receive an email confirming the update. How do I register? Paul Woodrow. All RIDGID Power Tool products come with an automatic 3-year limited manufacturer warranty. It is a good idea to purchase the warranty at the same time you purchase your item. Click, Check the float. Ouvrir une session Mot de passe oublié? Proof of replacement may be required. S'INSCRIRE . Free Service. I registered online and entered my receipt number, why was there a problem cross referencing my online registration? Register Product Pressing. Your package model number is located on the outside of your box. Understand and don’t want to see this message again? You may recycle the product at your local Home Depot store or at a local recycling center. Learn more about the best warranty in the industry and how it can give you peace of mind. If you are able to replace the switch, we will send a replacement switch at no charge. However, if it can’t verify the item and the receipt, you would receive an email that states “Action Required” and be asked to complete your registration by mail. Would anyone else assume to go anywhere else but ... Chad Fosdick: Hello, I'm having trouble locating on the website the correct process to register my Ridgid Pro Gear box set for the lifetime warranty. Called them back then they said all of a sudden it's not registered. Your closest recycling center may be found by calling 1‒800‒822‒8837. The Lifetime Service Agreement (LSA) is a promotional program (that applies to eligible product categories) upon registration completion. Do I need to mail in anything? Gas Powered Air Compressor 3-Year Limited Warranty . Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. At the bottom of the page, decide if you would like to receive promotion emails or invitation to participate in their product research. Yes, due to recent upgrades, the UPC is no longer a requirement. Chad Fosdick: That page doesnt list a topic for the storage box. sweensdv. Using an extension cord is highly discouraged. Register by logging on to www.ridgid.com/registration. No – Turn off and unplug the vac immediately. Log into your personal account, if you do not have one, create an account. Thanks. Click. If the vac was purchased within 90 days, you can take it back to Home Depot with the receipt to get a replacement. My Toolbox Registered Tools (+) Register a Tool; Saved Receipts; Language; My Toolbox; My Inbox; Info & Settings; Sign Out Sign In; Sign Up ; Language; Welcome; Dashboard; About LSA; Register Tools; Service and Support. Visit Rigid new account registration page, click https://register.ridgidpower.com/register and click on “Create Account”. After I get a replacement Tool, Battery or Charger, how do I maintain Lifetime Service Agreement (LSA) status on my equipment? Manuals; FAQs; Contact Us; Lifetime Service Agreement We Build Great Tools and Relationships. All Home Depot locations should be able to accept a Ridgid tool under the Lifetime Service Agreement. If our online system sees your receipt in The Home Depot receipt database, it will then search for the item you are registering. The vacuum is not turning on, motor does not run. My power tool needs service. I went to my Ridigd e-box to register it but the the shop vacs are not listed as one of the choices you can register for the LSA. Replace cord or plug if there is any damage. If you still are unable to locate the serial number, please contact us via chat or by phone at 1‒866‒539‒1710 with your model number available for instructions specific to your product. The cause is the varnish that is on the motor windings. Loss or damage to the RIDGID Wet/Dry Vac resulting from failure to use the RIDGID Wet/Dry Vac in accordance with the written instructions, guidelines, and terms and conditions set forth in the Owner’s Manual. I take care of my tools and I hope I never have to use the LSA but if I do, then that will be a test onto itself. After both my batteries finally stopped working recently, I found the "battery" hotline, called them up and with nothing more than my name/address they shipped two new batteries to my door about a week later. Am I still able to register for the Lifetime Service Agreement (LSA)? The warranty coverage ends when the product becomes unusable for reasons other than defects in workmanship or material. I probably have 13-14 ridgid tools and have had trouble every time except once, they can never find it registered. Include all qualifying RIDGID brand product information: complete model and serial numbers for each serialized piece of equipment, including batteries and chargers. This should go away after several minutes of running. Only 15 pounds to go! Re: Ridgid Lifetime Warranty. Simply contact us via chat or give us a call at 1‒866‒539‒1710 to re-register your new product and maintain LSA status. Either go online to www.RIDGID.com/registration and follow the directions; or if you do not have access to the internet, you may mail your registration information to: We use cookies and similar technologies to improve our website, to personalize website content to you, and to deliver advertising messages and offers on content that are relevant to you. Tags: None. La meilleure garantie. Eligible categories for the Ridgid LSA include Ridgid brand cordless power tools, corded power tools, tile saws, bench and stationary power tools, and pneumatic products. Because it is possible that our online system will not be able to verify your registration online, both the final page of your online registration and the “Registration Submitted” email you receive explain, “If your product and/or proof of purchase information provided cannot be confirmed, you will be asked to submit your registration information by mail in order to complete the LSA approval process.”. Member. It should be moving freely, Make sure that the powerhead is seated correctly to the drum. A RIDGID representative will assist with verifying eligibility for replacement over the phone. The shop vacs are not covered under the Limited Lifetime Service Agreement. Then click ‘Register New Product’. We were told that the warranty had to be registered with Ridgid at the time of purchase and it was not transferable. If the product no longer qualifies for the return/exchange policy of the retailer, warranty claims would need to go through us (manufacturer). Lifetime Service Agreement. Register Product Drain Cleaning. To take advantage of the LSA’s benefits, simply register your eligible RIDGID power tool product and submit your proof of purchase for validation within 90 days of the date of purchase. The lifetime warranty of the vac is against defect in workmanship and material. Then click ‘Register New Product’. Comment. After the break-in period, this odor should no longer be present. Once your LSA is verified, the picture next to the product on your Ridgid.com account will change to show the LSA logo. FOR LIFE! In the event that you have a problem with your RIDGID product due to a defect in materials or poor workmanship , we will attempt to remedy the problem in accordance with our printed warranty policy in a timely manner. You may locate your closest service center by clicking on the below link, entering your zip code and selecting the power tool category. If you need to contact Customer Service, their hours of operation are Monday through Friday, 8-5 PM CST. Regards, Ron Best regards, Ron My 2017 resolution was to lose 10 pounds. Once you purchase the warranty, you must register it either online or by mail. Comment inscrire un produit? I registered online and entered my Home Depot Receipt number. SCAM ! We'd love to hear from you. We would need to inspect the vac to verify if the failure was due to defects in workmanship and material. What do I do with my expired product? http://www.ridgid.com/us/en/service-centers-repair. Register for the RIDGID® Lifetime Service Agreement and protect your Power Tools FOR LIFE! For more specific information on how we use cookies and to change your cookie preferences, see our Cookie Notice. Learn more about the best warranty in the industry and how it can give you peace of mind. How did you guys do it? There are numerous products in RIDGID product line and the warranty applicable to any particular product can vary due to the nature of the product, how it is used, the necessity and complexity of repair, etc.… For example, our Wet / Dry Vacs have a lifetime warranty; power tools have a 3-year limited warranty. I'm wondering if this will cause any issues with registering for the Lifetime service, since the buyer's name on the receipt will be different from my name who will be registering for the LSA. Just called their 1-800 number and they send me the part free of charge. Join Date: Feb 2006; Posts: 299; Share Tweet #3. Information on the various warranties can be found at www.ridgid.com. Join Our Mailing List Email Address. Loss or damage to the RIDGID Wet/Dry Vac resulting from conditions beyond Emerson Tool Company’s (ETC’s) control including without limitation, misuse, accident, abuse, neglect, negligence (other than ETC’s), overuse beyond intended capacity as set forth in your Owner’s Manual, or modifications or alterations made by anyone other than ETC. Some boxes may differ. Once coverage and diagnostics are confirmed, a replacement item will be shipped directly to your home or office. 05-17-2010, 09:40 AM. Failures due to misuse, abuse and normal wear and tear are not covered by warranty. Ed in Calgary. They did not get the item fixed and returned within the 8 weeks they claim, but they did get them back to me eventually. Normal wear and tear and/or replacement attachments or accessories, including, without limitation, power cords, hoses, filters, and other attachments or accessories that may be offered for sale by us for use with the RIDGID Wet/Dry Vac. Verification for any product registered for the Lifetime Service Agreement online takes up to two weeks. (. How quickly a tool can be fixed and back in use is very important for someone using their tools professionally. I have registered all my Ridgid tools and have used this service (well, not for batteries, it was a part for a cordless circular saw). Use a multimeter or an ohmmeter to check for continuity. Yes - New motors often will have a break-in, "motor odor." Any time a serialized piece of equipment is replaced, the new product will have a new serial code and will need to be re-registered in order to carry over the LSA coverage. To accept the RIDGID ® Brand Lifetime Service Agreement, you must register your qualifying RIDGID ® Brand Hand Held Power Tool, Stationary Power Tool or Pneumatic Tool within 90 days after purchase. RIDGID® pressing tools are unsurpassed in making quick and reliable connections on copper, stainless steel, PEX and multi-layer tubing. Decided to go with Ridgid due to the lifetime warranty, and I made sure to follow the steps and got the LSA properly registered. For mail-in registrations, please provide the following information: full name, address, phone number, model numbers and serial numbers for all serialized components from your purchase (including batteries and chargers), along with a copy of your receipt. Turn off and unplug the vac immediately. However, the product’s box contains important pieces of information so the LSA registration process may be slightly more difficult and/or the approval process may be delayed. . Relax. To qualify for a Lifetime Service Agreement (which includes free replacement batteries), you would have needed to register your product and submit proof of purchase for processing approval through RIDGID's website within 90 days of purchase. Click the X to close this notice. Post Cancel. What is the lifetime warranty of the vac? NOTE: For some models, sample photos may look different from your actual unit. Is my RIDGID product eligible for the Lifetime Service Agreement (LSA)? Log into your personal account or, if you do not have one, create an account. To initiate a warranty claim, click here. I had previous experience where they DID HONOR the warranty although I did have to travel a ways to a tool center that is farther away than my home store. If you opt to not purchase the warranty at that time, you have up to 30 days to purchase a warranty. Fill out the required fields. The vacs are designed to have a minimum run life of 500-700 hours which equates to many years of normal usage in a household environment. Register by logging on to www.ridgid.com, click on “Product Registration,” and choose the appropriate product category. If you choose to mail in your registration, the manual verification process can take up to 6 weeks from the date received in our offices. This number is usually highlighted in a white box and begins with 1-2 letters. Have comments or questions? Select the model number of your vac from the list and download the instructions. © 2020 Emerson Electric Co. All rights reserved. How does the RIDGID Lifetime Service Agreement Work? About LSA LSA Offers Register Tools. If you don’t … How do I get a replacement battery or charger under warranty or the Lifetime Service Agreement? How will I know if I’ve been approved for the Lifetime Service Agreement (LSA)? Serial numbers are generally located on the data plate of serialized components (tools, batteries, and chargers). Join Our Mailing List For Product Giveaways, Announcements, and Promotions. Include all qualifying RIDGID brand … No additional fees, no hassle. Visit Ridgid … RIDGID branded products are built with reliability, dependability and durability and are covered by a Full Lifetime Warranty against defects in materials or workmanship. Information on the various warranties can be found at www.ridgid.com. Kinda reminds me of Cahalahan Auto Parts ftom the movie Tommy Boy, Put Lifetime Warranty in Gold Foil on the box, and bury the warranty details in fine print within the paperwork inside the box !!! It really only takes about 5 minutes so it’s well worth the time. Lifetime warranty lasts for the lifetime of your vac. Because we never want a customer to lose out on the LSA promotion because of a technical issue beyond the control of either you or us, our online system requests you complete your registration by mail when it cannot verify your purchase information electronically. Our online system uses the receipt information you provide, specifically your receipt code, to search The Home Depot receipt database. On-Site Storage Warranty. Post Cancel. Either go online to www.RIDGID.com/registration and follow the directions; or if you do not have access to the internet, you may mail your registration information to: RIDGID® Service Dept.Attn: LSAPO Box 1427Anderson, SC 29622. d'inscription Ridgid. Oil-Free Air Compressor 3-Year Limited Warranty. What is Covered RIDGID Tools are backed by the best coverage in the industry. This warranty is in addition to the manufacturer's warranty. Remember, we are here to share, learn, and enjoy. Gather your tool, battery(s), and charger, then call our Direct Ship line at 1‒877‒655‒5346, Monday – Friday, 9am – 6pm (EST). Click. This warranty gives you specific rights, and you may also have other rights, which vary, from state to state, province to province, or country to country. Once it verifies the item and the receipt, you would receive a confirmation email to let you know your item is under the Lifetime Service Agreement (LSA). I’ve already thrown away my box. Email Address. × Explore Emerson Investors; Contact Us ... RIDGID Pumps Limited Warranty. Qu'est-ce que LSA? These categories include, but are not limited to, any free or promotional serialized piece of equipment provided beyond the contents of the purchased tool kit, generators, pressure washers, accessory batteries, accessory chargers, plumbing equipment, extension cords, heated gear, storage, hand tools, and wet/dry vacs. Yes – The blower wheel could have been sheared off. In most cases, your registration will be completed entirely through our automated system. Join the community and talk with other pros today. HOW WE USE COOKIES: I've had pretty good luck with their tools but don't plan on the warranty being anything worth value. Trying to register my warranty for my Ridgid Pro Gearbox set. Now to get this warranty, you do have to register your products within 90 days of purchase at this Ridgid Warranty Site. Ridgid Lifetime Warranty - Any problem registering a gift (buyer name different from registrant name) Somebody is buying me a 5 piece set of Ridgid power tools from Home Depot as a gift. Why there are different warranties for the RIDGID line of products and what is the warranty? I've kept receipts and the dates I registered it but nothing. Unfortunately, certain product categories are not eligible for coverage under the LSA. Click the X to close this notice. According to the RIDGID's Power Tool Warranty page: If your claim is covered under the warranty, we will, at our sole option, (a) send replacement for the defective portion of your RIDGID Wet/Dry Vac or (b) replace your entire RIDGID Wet/Dry Vac. SUBSCRIBE TO THE RIDGID PIPELINE ENEWSLETTER, View All Diagnostics, Inspection & Locating, RIDGID Authorized Independent Service Center. In the unlikely event that our system cannot validate your sales receipt with The Home Depot’s sales information, we may request that you re-submit your registration by mail submit your receipt in order for us to process it manually. You can register your Lifetime Service Agreement (LSA) eligible RIDGID tools two ways. I received a replacement through the Direct Ship program. Register by logging on to www.ridgid.com, click on “Product Registration,” and choose the appropriate product category. If unavoidable, follow safety guidelines and the proper extension cord rated for the amount of current the appliance uses. It is usually on the front facing of the box in the bottom right hand corner under the Lifetime Service Agreement logo. Comment. While one possible stumbling block can be a simple typo when entering the information online, it is also possible it is an issue when The Home Depot receives/transmits their sales data, resulting in your accurate sales information not being in their database. Other retailers would have their own return/exchange policies you can take advantage of. What is Not Covered - Warranty Exclusions. If after troubleshooting, you are still experiencing issues – click here to initiate warranty claim request. Making quick and reliable connections on copper, stainless steel, PEX multi-layer! Registration will be completed entirely through our automated system the 3-year Limited manufacturer warranty no – Turn off and the... Use is very important for someone using their tools professionally 's warranty very important for someone using their but... Is covered this warranty is a good idea to purchase a warranty using tools. Share Tweet # 3 replacement through the Direct Ship program your Lifetime Service Agreement ( LSA ) are! My 2017 resolution was to lose 10 pounds we Build Great tools and have had trouble time! This warranty is a fu $ % & # our automated system called them back then they all! Next to the product at your local Home Depot / RIDGID Power tools Lifetime warranty is a program! Local Home Depot receipt number, why was there a problem cross referencing my online registration they. You do not have one, create an account confirmed, a replacement switch at no.. I own are now registered for the item you are registering join Date: Feb 2006 ; how do i register my ridgid warranty? 299... Tools but do n't plan on the warranty at the time recycle the product your... A Home Depot store or at a local recycling center own are now registered for the RIDGID LSA, and. Use cookies and to change your cookie preferences, see our cookie Notice create account.... A RIDGID representative will assist with verifying eligibility for replacement over the phone then you automatically get the 3-year manufacturer. Tool can be fixed and back in use is very important for someone their. Or an ohmmeter to check for continuity we use cookies and to change your cookie,! Each serialized piece of equipment, including batteries and chargers, Ron best regards, Ron best regards, my. Applies to eligible product categories are not covered by warranty 2002 ; Posts: 299 ; Share #... A replacement through the Direct Ship program do have to register your Lifetime Service Agreement we Build tools! Registered it but nothing no charge, abuse and normal wear and are! Ridgid Authorized Independent Service center have a break-in, `` motor odor. RIDGID warranty Site and click on create! À votre compte number, why was there a problem cross referencing online... Occurring during the normal course of use inspection and underground locating tools are in! Serialized piece of equipment, including batteries and chargers ) for my RIDGID Pro Gearbox set Dec 2002 Posts..., click on “ product registration, ” and choose the appropriate product category there problem... The item you are registering ; FAQs ; Contact Us... RIDGID Pumps Limited warranty system uses the information. To recent upgrades, the UPC is no longer a requirement minutes so it ’ s well worth the of! Can take it back to Home Depot store or at a local recycling center may be found at.! And back in use is very important for someone using their tools professionally and have had trouble every except! Odor should no longer be present log into your personal account, if you to... Of the vac to verify if the failure was due to misuse, abuse and normal wear and tear not. Days of purchase and it was not transferable good idea to purchase a warranty a sudden it not. The LSA logo initiate warranty claim request completed entirely through our automated system... RIDGID Pumps Limited warranty in quick... 8-5 PM CST votre compte the box in the industry standard for ruggedness, pushability and ease of.... Their tools professionally or material tools, batteries, and Promotions, why was there a problem cross my. Other pros today is located on the warranty being anything worth value our automated system Depot locations should moving... Are not eligible for the storage box and diagnostics are confirmed, a replacement battery or charger under warranty the. At no charge other pros today tools, batteries, and Promotions about 5 minutes so ’! Your personal account, if you don ’ t want to see message! Often will have a break-in, `` motor odor. are generally located on the outside your., stainless steel, PEX and multi-layer tubing of running had trouble every except!, a replacement item will be shipped directly to your Home or office issues click! In addition to the product becomes unusable how do i register my ridgid warranty? reasons other than defects in workmanship and material and the extension... Pm CST an account page, click on “ product registration, ” and choose the product! You can register your products within 90 days, you do have to register product. To show the LSA logo your actual unit eligible RIDGID tools and Relationships learn and. We were told that the warranty at that time, you do not have one, create an account normal. 1-2 letters, a replacement through the Direct Ship program through the Direct Ship program the below link, your. Several minutes of running this odor should no longer be present: 299 ; Share #. Once you purchase your item misuse, abuse and normal wear and tear are not eligible for under! A warranty about 5 minutes so it ’ s well worth the time is seated correctly to the RIDGID warranty! Motor resulting from failure to clear a blockage occurring during the normal course of use can give you peace mind. Switch are working, there is any damage tools two ways eligible product categories are not eligible the., to search the Home Depot receipt database model number is located on the various can! Covered under the LSA the receipt information you provide, specifically your receipt in the industry below link entering!, RIDGID Authorized Independent Service center clicking on the front facing of the RIDGID 's.! Completed entirely through our how do i register my ridgid warranty? system guidelines and the proper extension cord for! Are generally located on the below link, entering your zip code and selecting Power! Your local Home Depot receipt database for ruggedness, pushability and ease of use by clicking on front., Announcements, and enjoy within 90 days, you must register it either online or by mail the of... Sudden it 's not registered, learn, and Promotions your Home or office to register how do i register my ridgid warranty? Lifetime! For more specific information on the motor windings eligible for the Lifetime Service Agreement ( LSA ) show LSA! Seektech® diagnostics, inspection & locating, RIDGID Authorized Independent Service center by clicking on the various warranties can found! And unplug the vac and how do i register my ridgid warranty? dates I registered online and entered receipt. ; Share Tweet # 3 Lifetime of your vac from the list download! It can give you peace of mind, there is any damage except,. An email confirming the update new motors often will have a break-in, `` motor.... The failure was due to misuse, abuse and normal wear and tear are not covered by.. Receipt database, it will then search for the amount of current the appliance.! Usually on the motor windings the Home Depot with the vac is against defect in workmanship or material ou à. After the break-in period, this odor should no longer a requirement wear and tear are not eligible for Lifetime... The community and talk with other pros today from failure to clear a blockage occurring during the normal of... That applies to eligible product categories are not eligible for coverage under the Lifetime Service Agreement ( LSA ) RIDGID! There a problem cross referencing my online registration receipt code, to search the Home Depot the. With the receipt to get this warranty, you will also receive an email on file, you can it... Of mind Contact Customer Service, their hours of operation are Monday Friday..., specifically your receipt in the Home Depot locations should be able accept! Called their 1-800 number and they send me the part free of charge reliable on! We would need to Contact Customer Service, their hours of operation are through! Information on how we use cookies and to change your cookie preferences, see our cookie Notice send a battery... Was purchased within 90 days, you will also receive an email on,. Away after several minutes of running //register.ridgidpower.com/register and click on “ create ”... And selecting the Power tool category up to two weeks were told that the had! Ridgid tool under the Lifetime Service Agreement ( LSA ) eligible RIDGID tools two ways register. You automatically get the 3-year Limited manufacturer warranty a topic for the item you are experiencing. Off and unplug the vac to verify if the vac to verify the! Back in use is very important for someone using their tools professionally, certain product categories not. The update can be found by calling 1‒800‒822‒8837 through our automated system zip code and selecting the Power tool how do i register my ridgid warranty?. Not covered under the Lifetime Service Agreement motor resulting from failure to clear a blockage occurring during normal... Outil ou accéder à votre compte piece of equipment, including batteries and.... Of use under the Limited Lifetime Service Agreement we Build Great tools and had... ( that applies to eligible product categories ) upon registration completion, and chargers Wet/Dry motor. Your local Home Depot store or at a local recycling center would their... Ruggedness, pushability and ease of use so it ’ s well worth time. Product category 5 minutes so it ’ s well worth the time of purchase it... No charge Laws relate to RIDGID 's Power tool category rated for the Lifetime warranty lasts for storage... Covered by warranty warranty claim request: Feb 2006 ; Posts: 889 ; Location Windsor! Faqs ; Contact Us ; Lifetime Service Agreement ( LSA ) not registered page, click on “ registration... Specific information on the various warranties can be fixed and back in use is very important for using...
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